Industries we know from the inside
Every industry has its own language, regulations and economics. The operational problems underneath are far more alike than they look. Each brief below sets out where the industry stands, a SWOT through an operational lens, and the priorities we work on first.
Marketing & Creative Agencies
AI has cut the time it takes to produce marketing work, and clients know it.
Read the operational briefE-commerce
Growth in e-commerce now comes from the back end.
Read the operational briefReal Estate
Real estate businesses earn on transactions and recurring management fees, and both depend on how efficiently a team turns leads into instructions, completions and renewals.
Read the operational briefInterior Design
Interior design firms win work on creativity and lose margin on operations.
Read the operational briefBusiness Services
Business services firms sell expertise and time, and AI is compressing the time.
Read the operational briefRetail
Physical retail is dealing with fewer visitors and higher costs at the same time.
Read the operational briefSaaS
The growth-at-all-costs era is over, and AI is changing how software is bought and priced.
Read the operational briefIndustry not listed?
Every industry has its own language, regulations and economics.
Read the operational briefDon't see your industry?
The method transfers. Start with the free 60-minute Ops Diagnostic, or read how we approach any business.