Fractional COO & Operations Consulting Services for SMBs
Two ways of working together — powered by nine operational capabilities that cover your operations from strategy to day-to-day execution.
One philosophy. Two engagement models.
Two ways to access the same joined-up operational method, tailored to your size, challenges and stage.
Fractional COO Leadership
Gideon embeds within your business as your part-time COO — leading operations day to day, building the systems, and staying until they run without him.
Business Operations Consulting
A structured weekly advisory relationship — identifying challenges, building strategic clarity, and making sure decisions turn into measurable operational improvement.
Which model fits your business?
| Fractional COO Leadership | Operations Consulting | |
|---|---|---|
| Best for | Growth throttled by operations; systems need building | Clear thinking needed; execution capacity already exists |
| Time commitment | 1–3 days per week, embedded | 60 minutes weekly + follow-through |
| Engagement length | 3–12 months | Rolling, reviewed quarterly |
| Typical business size | £1M–£10M turnover, 6–50 people | Any size — owner-led decision making |
| Who does the work | Gideon works alongside your team | Your team executes; Gideon guides |
| What you get | Installed systems: SOPs, dashboards, operating rhythm | Clarity, prioritisation and accountability |
| Typical outcome | A business that runs without founder dependence | 3–5 hours reclaimed weekly; faster decisions |
| Starts with | Free 60-minute Ops Diagnostic | Free 60-minute Ops Diagnostic |
Nine capabilities. One joined-up operating system for your business.
Every engagement draws on these capabilities — combined and sequenced around your biggest constraints.
Fractional COO Leadership
Executive-level operations leadership without the cost of a full-time hire. Markinly provides strategic oversight, day-to-day operational guidance and practical support to align your team, eliminate bottlenecks and drive your business forward.
Process Optimisation & Efficiency Systems
We specialise in business process optimisation and operational efficiency systems that eliminate bottlenecks and streamline workflows — reducing costs, saving time and boosting productivity across every department.
Strategic Operations Planning
Strategic operations planning aligns your business goals with day-to-day execution: data-driven, actionable plans to optimise resources, improve workflows and position your company for scalable growth.
Team Leadership & Project Execution
Hands-on team leadership and management helps your staff work at peak performance — from clear KPIs to collaboration and accountability.
SOP Development & Systems
We design and implement Standard Operating Procedures and supporting systems that ensure operational consistency, quality control and scalability.
Operations Monitoring, Analysis & Reporting
Ongoing operations monitoring with detailed analysis and performance reporting — tracking KPIs so you make informed, data-backed decisions.
Onboarding & Training
Employee onboarding and training programmes that set new hires up for success from day one, plus ongoing skills development.
Culture & Accountability
We strengthen company culture and accountability by building a high-performance environment rooted in trust, ownership and measurable outcomes.
Automations & AI Integrations
We identify high-impact opportunities for business process automation and AI-powered solutions to reduce manual work, cut costs and accelerate output.
How a typical engagement unfolds
Diagnose
Free Ops Diagnostic maps your biggest constraints
Design
Tailored roadmap, priorities and KPIs
Deliver
Hands-on implementation with your team
Embed
Systems, SOPs and culture that stick
Hand over
Your team runs it — without dependence
Insights on how we work
Operational turnaround for a real estate brokerage with systemised workflows
How a custom Asana system connected sales, admin, leadership and an offshore booking team at Chestnut Capital — recovering dropped leads and lifting rental…
A UK food brand’s successful Amazon launch, built on product operations
How Rumplers went from reactive, scattered product releases to a repeatable go-to-market engine — launching on Amazon UK and Europe with demand visibility by…
Helping a SaaS startup recover lost ecommerce revenue by aligning teams
How an integrated feedback-and-execution loop across product, support and marketing helped a cart-abandonment platform ship faster, lift adoption and grow ARR.
Ready to strengthen your business operations?
Let's talk about which capabilities will make the biggest impact right now.