Topic: Process Improvement
InsightThe 5 processes to document first (and the 20 you can ignore)
Most SOP projects die of over-ambition. Start with the five workflows that actually move margin.
InsightThe hidden cost of firefighting: what reactive operations really costs you
Put a number on chaos — a simple model for the margin you're losing to unplanned work.
GuideKPIs & Reporting for SMBs: From Anecdote to Signal
How to build a five-number scoreboard, wire it into a weekly rhythm, and make performance conversations run on data instead of vibes.
The best way to know if Markinly is right for you is to have the conversation.
The Free Ops Diagnostic is genuinely useful — whether or not we work together. No pitch, no pressure.