Everything Markinly uses, free to use yourself.
26 guides, templates, case studies, videos and interactive tools — built from 50+ real operations engagements. Search it, or browse by format below.
If you only use three things
The Operations Health Score
Fifteen questions about how your business actually runs. You get an instant score across five operational dimensions, a personalised report of your biggest constraint, and the first move to fix it. It is the fastest honest read on your operation available anywhere.
Start the assessment
GuideThe Complete Guide to Hiring a Fractional COO
A practical guide for CEOs and business owners deciding whether a part-time operations executive is the right answer to a growing business.
TemplateSMB Process Audit Checklist
Find your biggest operational bottleneck in under an hour — the same first-week audit Gideon runs inside every client engagement. Inside: the…
Guides
5 itemsLong-form playbooks on the fractional COO model, scale readiness, SOPs, KPIs and automation.
View all Guides GuideThe Complete Guide to Hiring a Fractional COO
A practical guide for CEOs and business owners deciding whether a part-time operations executive is the right answer to a growing business.
GuideScale Readiness: The 5 Systems Every £1M+ Business Needs
Before you add headcount or chase the next revenue stage, five systems decide whether growth compounds or collapses into chaos. This guide…
GuideThe SOP Playbook: Documentation That Actually Gets Used
A Markinly operating guide for CEOs, business owners and the managers who run their teams.
Templates & Checklists
5 itemsThe working documents Markinly installs inside client businesses.
View all Templates & Checklists TemplateSMB Process Audit Checklist
Find your biggest operational bottleneck in under an hour — the same first-week audit Gideon runs inside every client engagement. Inside: the…
TemplateSOP Template Pack (5 Formats)
The exact SOP formats Markinly installs with clients: process narrative, checklist, decision tree, playbook and video-walkthrough script.
TemplateKPI Tracking Spreadsheet for SMBs
A ready-to-use scoreboard: five headline numbers with owners and targets, per-function tabs, and a leadership summary view with trend arrows.
Case Studies
6 itemsReal engagements with the systems, the numbers and the lessons.
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Case StudyTrusted operations consulting for CEOs, founders and business owners
A weekly structured advisory rhythm — Discovery → Planning → Implementation — that gives leaders clarity, accountability and measurable operational improvement.
Case StudyStreamlining sales and projects for a luxury kitchen design studio
A custom Monday.com system connected the entire client journey — from first contact to final reveal — lifting sales conversion and cutting…
Case StudyHelping a SaaS startup recover lost ecommerce revenue by aligning teams
How an integrated feedback-and-execution loop across product, support and marketing helped a cart-abandonment platform ship faster, lift adoption and grow ARR.
Videos & Webinars
5 itemsThe Operations Room — short practical episodes and full working-session replays.
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VideoSOPs that actually stick — a working session
A 40-minute working session: why documentation dies, the five formats, the embed-and-audit loop, and worked examples from real client SOPs reworked into…
VideoAI & automation for SMB operations: where to start (and what to skip)
The automations returning real hours in sub-£10M businesses, the sequencing that works, and the traps that turn automation into faster chaos.
VideoHow to delegate decisions without losing control
The CEO bottleneck, and the fix: writing down who decides what — spend, concessions, hiring and publishing — then testing it with…
Tools & Calculators
5 itemsInteractive assessments and calculators that answer a question in minutes.
View all Tools & Calculators
ToolOperations Health Score
Fifteen questions, an instant score across five dimensions and a personalised report.
ToolCost of Chaos Calculator
Put a number on reactive operations: the annual cost of firefighting, rework and manual work.
ToolFractional COO ROI Calculator
Model the return on an operations engagement across conservative, typical and strong scenarios.
Every resource, in one list
The Complete Guide to Hiring a Fractional COO
46 min readOpen GuideScale Readiness: The 5 Systems Every £1M+ Business Needs
31 min readOpen GuideThe SOP Playbook: Documentation That Actually Gets Used
29 min readOpen GuideKPIs & Reporting for SMBs: From Anecdote to Signal
1 min readOpen GuideAI & Automation for SMB Operations: Where to Start
1 min readOpen TemplateSMB Process Audit Checklist
7 min readOpen TemplateSOP Template Pack (5 Formats)
1 min readOpen TemplateKPI Tracking Spreadsheet for SMBs
1 min readOpen TemplateWeekly Operations Meeting Agenda
4 min readOpen TemplateNew-Starter Onboarding Checklist
6 min readOpen Case StudyTrusted operations consulting for CEOs, founders and business owners
1 min readOpen Case StudyStreamlining sales and projects for a luxury kitchen design studio
1 min readOpen Case StudyHelping a SaaS startup recover lost ecommerce revenue by aligning teams
1 min readOpen Case StudyA UK food brand’s successful Amazon launch, built on product operations
1 min readOpen Case StudyOperational turnaround for a real estate brokerage with systemised workflows
1 min readOpen Case StudyScaling a global marketing agency with systems built for growth
1 min readOpen VideoSOPs that actually stick — a working session
1 min readOpen VideoAI & automation for SMB operations: where to start (and what to skip)
1 min readOpen VideoHow to delegate decisions without losing control
1 min readOpen VideoThe 5 systems every £1M+ business needs before it scales
1 min readOpen VideoWhat is a fractional COO — and does your business need one?
1 min readOpen ToolOperations Health Score
Interactive · 2 minOpen ToolCost of Chaos Calculator
Calculator · 2 minOpen ToolFractional COO ROI Calculator
Calculator · 2 minOpen ToolDelegation Readiness Quiz
Quiz · 3 minOpen ToolKPI Starter-Set Selector
Selector · 2 minOpenThe best way to demonstrate value is to provide it upfront.
Every item here is a working tool from a real engagement — not marketing filler. Use them on your own, or .
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